Mark your calendar now for February 27th, “Odor Abatement in the Insurance Industry” presented by JCA Member, Terry Sutton, Regional Account Manager with Stephens Engineering. The presentation deals with the psychology of odor and its implications in resolving claims where odor is an issue, i.e. fire, smoke, water,pollutants,mold, etc. and offers insights in dealing with affected people and best practices for removing odor. This presentation provides attendees with 1 CE Optional.