Home | Upcoming Events | Photo Gallery | About Us Monthly Meetings | Contact Us

Upcoming Events

It's Mardi Gras Time - Come See What's New At JCA.

Wine Tasting Event Prior To Meeting

WHAT: JCA Monthly Meeting

WHERE: Deer Creek Country Club, Jacksonville

WHEN: Tuesday, February 28, 2017

Networking Hour Begins at 5PM

Dinner Meeting with ceu's Begins at 6PM

Speakers: Adam Frank, CPA, CFE, CFF Manager and Kristine Elkind, CPA, MAFF, CFF Senior Manager

Matson, Driscoll & Damico LLP, CPA's & Forensic Accountants

Topic: "Fidelity & Employee Dishonesty"

CEU: 1 "Optional"


View All Upcoming Events

Officers / Board of Directors

Jeanette Lanier - Citizens Property Insurance Corporation
Email: jeanette.lanier@citizensfla.com
(904) 296‐6105 X 7240

Jeanette began her career in the insurance industry in 1977 with USAA Cupertino, Ca. Upon moving back to Jacksonville, she worked with the commercial trucking company, CCIC, in the first party unity where she obtained her multi-line adjuster's license. In 1983, she joined Hanover Insurance Company. Jeanette has been with Citizens for more than seven years as a Liability Adjuster. Jeanette has been a member of the JCA since 1980, she held the position of treasurer, and a volunteer of the golf outings for many years.

Vice President​ & Placement and Scholarship Chair
Cindy Rodda - Allstate
Email: cdbq3@allstate.com
(904) 223‐2674

Cindy obtained her Bachelor of Science degree from Florida State University in 1987. She began her career with Allstate in 1988. Cindy holds the designation of Senior Claims Law Associate from the American Educational Institute and is a Panelist for Arbitration Forums. She has been an active member of the JCA for several years and previously​ served the ​as ​ Treasurer.

Natalie Johnson – Allstate
Email: cd3n3@allstate.com
(904) 223‐2685

Natalie Johnson began her career with Allstate in 1977 and is currently an Unrep Staff Claim adjuster. She has held many positions within the company and worked in numerous disciplines during her career, including managing an Unrep Unit and Subrogation. She transferred to Jacksonville in 2002. She holds the designation of Senior Claims Law Associate from AEI and is a Panelist for Arbitration forums. She has been an active member of the JCA for several years and has served on the Board of Directors.

Deborah Burgess - Carolina Casualty Insurance Co.
Email: dburgess@wrberkley.com
(904) 363‐7286

Deborah (Debbie) has 30 years of experience in the transportation industry. She earned her Associate Degree in Insurance Management from Florida Junior College in 2002 while employed by International Transit Trucking Company as their Safety Director and Risk Manager. Her career in the commercial insurance industry began in 2003 at Carolina Casualty Insurance Co. Deborah continued her college education, and upon receipt of her Paralegal Studies Degree in 2006 was promoted to bodily injury adjuster at Carolina Casualty, a position she still holds.

VP Membership & Sponsorship Co-Chair
Elena Rojas – Peninsula Insurance Bureau
Email: erojas@pibadjusters.com
(904) 402-6470

Elena Rojas began her career in 1998 with American Surety Insurance Company. She held several positions before transitioning to her current position as an Account Manager at Peninsula Insurance Bureau. Her biggest accomplishment includes overseeing the CAT Operations during Hurricane Season 2004 while working at Sunshine State Insurance Company. She organized and coordinated day-to-day operations. In 2005, Ms. Rojas was hired by QBE where she worked for 10 years handling Residential, Commercial Property, General Liability, Auto claims, including moderate Bodily Injury claims. In the spring of 2014, Ms. Rojas was then hired by Cypress Property & Casualty. She was tasked to develop the Subrogation Unit, she implemented process & procedures. She provided technical guidance & training to personnel on best practices to promote the company’s cultural vision. She established a Vendor Management Program to track efficiency. Additionally, she designed a monthly newsletter which created transparency, awareness and motivation to meet the company’s recovery objectives.

Community Outreach, Charities & Scholarship Chair
K, Mona Dupont - Restore24
Email: mona@restore24.net
(904) 444‐5649

Mona is volunteer with the American Red Cross. She also teaches summer safety and fire prevention to children in private and public schools as a volunteer. Mona works with Restore24 which is a private and family owned business. She has been an JCA Member for several years ​ and has served on several JCA Committees​

Golfers Special Events Co-Chair
Heather Kerlin - Kerlin Claim Service LLC
Email: kerlinclaim@gmail.com
(904) 704‐0302

Heather began her career in the insurance industry as a secretary for a local claims office. She obtained her adjuster's license and has been in the casualty business for many years with various insurance carriers as a staff adjuster. In 2010, Heather began working as an independent adjuster doing property, auto and general liability claim investigations with Kerlin Claim Service. She has been an active member of the JCA for many years and her personal involvement with the JCA Golf Outings have helped to make them very successful.

Golf Sponsors Special Events Co-Chair
Bill Schwab - Specialty Group
Email: bschwab@specialtygroupinc.com
(904) 545‐5294

Bill is Account Manager with Specialty Group, Jacksonville Beach, FL. He is a graduate of Episcopal High School and attended Florida State University. He has served many years on the JCA Board of Directors and has received accolades as one of the most successful golf events planner in the area. He was conferred a JCA Life Member in 2006.

Board of Directors
John O'Dell, ACA, CCA, CCP, Web Site Chair
John O'Dell & Associates

Email: jodell@kbjohnodell.com
(904) 322‐0383

John is an authorized Top 10 Triangle Club, Kaeser & Blair Promotional Products Distributor. He brings over 700 quality promotional products to his customer that includes just about anything that a logo can be screen printed or embroidered including all the top names in sports apparel. John is also the Executive Director of the Certified Claims Professional Accreditation Council Inc. (CCPAC). He has more than 25 years experience in the transportation industry specializing in cargo legal liability claims, cargo loss prevention and cargo security. John was formerly Director of Risk Management for Landstar. He currently serves as Director on the Transportation Arbitration Board (TAB).

JCA Meeting Planner Co-Chair
Judi Zills - Adjusters' Best Claims Services
Email: zills11@yahoo.com
(904) 744‐5900

Judi obtained her MBA from Jacksonville University in 2004. She began her career adjusting claims for Crawford & Company in Lakeland, FL. One year later she obtained her All Lines Adjuster license and eventually relocated to Jacksonville with Cigna in their workers comp center. Subsequently she became a Senior Field & Fraud Investigator with Zenith Insurance Company for ten years and an All Lines Senior Field Investigator with Mutual Risk Services, Inc. Judi is now President and CEO of her own company, Adjusters' Best Claims Services in Jacksonville. www.adjbest.com

At Council
D. Edward Williamson, Jr., Esq. - Eraclides, Gelman, Hall, Indek, Goodman & Waters LLC
(904) 306‐9955

Ed received his Bachelor’s degree from Jacksonville University in 1991 and his law degree from The Cumberland School of Law in 1995. His practice areas include workers’ compensation, longshore and harbor workers’ compensation, and other injury and employment related litigation. He has been a member of the Florida Bar (Workers’ Compensation Section) since 1995, and is currently a member of the Jacksonville Bar Association (Workers’ Compensation Section). He is a founding member of the E. Robert Williams Inn of Court, and has served on the Statewide Board of Directors of the Friends of 440 Scholarship Organization. Ed is a member of the Florida Bar Association. His bar memberships also include the United States District Court, Middle District of Florida. He has lectured at various seminars, including continuing education classes for workers’ compensation claims professionals.


Image Map