WORKERS COMP ADJUSTER OPENING

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Contact: Marjie Troutman, SPHR
Human Resources Manager
Key Risk
800.942.0225, Ext. 7443
336.668.9050, Ext. 7443
336.605.5117 (fax)
www.keyrisk.com

Insurance Claims Job Opportunities!! Please be sure you register your resume with us immediately. We have had many companies indicate they will be staffing up very soon and plan to fill their open positions by hiring Temp to Perm!! That means they will be calling us for your resumes!!

If you are in Worker’s Comp, Auto, Liability or especially Property Claims, be sure to get your resume on file with us so you can be presented on the best jobs in the area! Send your resume to Valerie@freestatestaffing.com now!

Free State Staffing Services
Serving Florida for over 14 years!! We KNOW this business! Phone: 800-293-2362
Fax: 407-262-0545
www.freestatestaffing.com

Citizens Property Insurance Corporation is seeking a Senior Claims Technical Coordinator to work out of the Jacksonville office. The ideal candidate will have a background of previous claims experience as well as a passion for public service.

The purpose of the position is to perform internal and external quality reviews to ensure compliance with company policies and procedures, provide training and support for the Shared Services Team to include delivery of technical and claim related training materials and quality file reviews, and to provide oversight for the multiple claim workflows including claims with complex structural damages.

Required education and experience includes:

• Associate’s degree with skills transferable to insurance OR two years experience relevant to position OR combination of two years in college education and work experience relevant to position.
• At least 4 years property claims handling experience.
• Active Florida Adjuster license (620 for all lines) appointment required within 90 days of employment.
• Within 90 days of employment, must successfully complete all requirements of Citizens Fundamental Claims School which includes obtaining an overall passing score.
• Experience with hands-on training, file audits, or a field re-inspection program.

To apply and for a full list of responsibilities please visit: https://www.citizensfla.com/about/careers.cfm

Inside Property Claims Representative

Do not call or email.  Applications must be submitted online through:  www.fnf.com  

Job Description:

• Inside Property Claims Representative will be responsible for assigning new losses, review of coverage, review of estimates and communications with insured’s, agents and independent adjusters. The Property Claims Representative will have overall control of indemnity and expense costs on their claim files.
• The position requires at least one year of experience handling personal lines homeowners property claims.
• Field adjustment experience is a plus.
• The applicant must have a Florida adjuster’s license.
• A college degree is preferred but not required. The ideal candidate must be organized, detail-oriented and have exceptional customer service skills.
• Interested applicants apply via website only at www.fnf.com No calls or fax will be accepted.

Claims Quality Assurance and Training Manager

POSITION SUMMARY: 
This position is responsible for managing the Claims Quality Assurance and Training programs. Quality Assurance involves auditing claims to assure accurate coverage analysis, investigation, valuation, reserving, and disposition of claims.  Claims Training involves all Claims specific training of both staff and independent adjusters.  This position supports the Claims Organization in achieving excellence in service quality and claim resolution, in accordance with State and company guidelines. The Quality Assurance and Training Manager assists with the development of business processes and training for same in response to quality results.  The position mandates successful completion of all requirements of Fundamentals Claims School, which includes obtaining an overall passing score.
 
ESSENTIAL FUNCTIONS:
THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION.  THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED.

• Manages activities and personnel of the Claims Quality Assurance and Training department including training, development, mentoring, counseling, scheduling, and performance evaluations.
• Works with and supports the Claims Organization for quality assurance and training needs.
• Communicates effectively with internal and external Claims partners, Corporate Training, Underwriting, and Human Resources.
• Administers the Claims Quality Assurance Programs.
• Develops action plans and implements training for quality improvement strategies.
• Oversees effective closed claim file audit review program, reinspection review program, and other quality assurance practices.
• Assists in identifying, monitoring and analyzing quality measurements; conducts trending analysis; identifies leakage; and prepares reports for Claims leadership.
• Provides feedback based on claim quality review results and makes recommendations for improvements to Claims Management.
• Conducts and/or participates in feedback sessions on an on-going basis with Claims management, staff, and external business partners.
• Identifies training opportunities based on claim quality review results.
• Oversees the development and implementation of process-specific, competency-based Claims specific education programs.
• Oversees the creation of training material and presentation of training sessions for Claims staff and external business partners.
• Leverages technology and other resources to achieve greater efficiency and improved results in both quality assurance and training programs.
• Assists management in negotiating and executing contracts for quality assurance and training products and services as necessary.
• Keeps current on industry activity and trends.
• Participates and contributes as an active member of the Claims Organization. 
• Assesses quality results for external business partners involved with handling Citizens’ claims.
• Participates in Catastrophe planning and response, including Catastrophe Orientation.
• Creates and effectively manages department budget.

Required KNOWLEDGE, SKILLS and ABILITIES:

• Strong planning and organizational skills.
• Strong leadership/managerial skills.
• Strong verbal and written communication skills.
• Comprehensive knowledge of property and casualty claims practices.
• Strong analytical skills.
• Ability to effectively manage departmental budget.
• Computer proficiency in Microsoft Word, Excel, Power Point, and Outlook.
• Ability to work in a highly energetic and flexible work environment.
• Knowledge of Xactimate property estimating programs and Xactanalysis.

Required education and experience:

• Bachelor’s degree in Business Administration or related field with skills transferable to insurance OR equivalent years in college education and experience relevant to position.
• Extensive Property and Casualty Claims experience, to include five years of hands-on claims handling experience, three years in a supervisory/managerial role, three years in Property and Casualty claims training, and three years in a Property and Casualty File Quality Assurance and Estimate Reinspection program.
• Active Florida Adjuster license (620 or 644) - Appointment Required.

PREFERRED QUALIFICATIONS:

• 5 years experience in a Property and Casualty File Quality Assurance and Estimate Reinspection program.
• 5 years experience in Property and Casualty claims training.
• 5 years supervisory/managerial experience.
• Insurance designation (AIC, CPCU, etc.)

PHYSICAL REQUIREMENTS:
This position requires the ability to be physically mobile and operate a motor vehicle.    Ability to sit, hear and converse over the telephone, and key frequently on a computer.  Position may require occasional overnight travel including catastrophe response.

Citizens offers competitive compensation. In addition, we have benefits which begin on the first day of employment and include retirement savings with a very generous company match, medical, dental, group life, short term disability, professional development opportunities and educational reimbursement. 

For further details and to apply, please visit our website at http://www.citizensfla.com/jobs.asp
Equal opportunity employer

Work for the nation’s leader in full-service mitigation, restoration, reconstruction and remodeling.

We are seeking an enthusiastic, persuasive, motivated and service-oriented individual to join our team as an Assistant Vice President Sales. This professional will perform a wide range of diverse sales activities directed towards the development of insurance and non-insurance direct repair programs.

The primary duties and responsibilities include:

• Creating new insurance mitigation and repair programs by researching and identifying national, regional and/or local insurers who will benefit from Paul Davis Restoration services
• Cultivating relationships with key claims decision makers
• Growing, managing and maintaining insurance mitigation and repair program accounts
• Developing regional secondary or non-insurance accounts
• Attending regional trade shows
• Preparing effective presentations which assist in projecting the features and benefits of Paul Davis Restoration

Requirements include:

• Three plus years marketing and/or selling experience
• Well-developed understanding of marketing and selling processes
• Proven track-record of success
• Undergraduate college degree
• Knowledge of the insurance industry and/or restoration industry
• Excellent written and verbal communication skills
• Professional presentation skills
• Computer literacy in Microsoft Word, Excel, Power Point and Outlook
• Organized and forward planner
• Conceptual, analytical and detail-oriented
• Ability to work independently
• Willingness to travel extensively

Qualified candidates should email cover letter and resume to:
Tracy Bachtell, VP Business Development, Paul Davis Restoration, Inc.
tbachtell@pdrestoration.com

Salary is commensurate with experience. Commission and bonus based on performance and results. Paul Davis Restoration offers excellent benefits, competitive salaries, and continual training and development.

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